We are specialized in temporary and holiday rentals. We rent fully equipped apartments in lovely district of Antananarivo whether your stay is for business or pleasure, for short, medium or long term. Also, we welcome the tenants directly at the apartment 7 days a week.

1. RESERVATIONS
MAKING A RESERVATION is very easy. . . fill out the "Request" form or send us a mail (contact@villalamadeleine.net) by indicating your name, address, e-mail address, the dates for your stay, and the number of persons. Next, we will send you an estimate. If the proposal suits you, you only need to make a deposit.

2. DEPOSIT PAYMENT
We must receive a deposit for your reservation corresponding to 20% of the total cost of the rental. Your reservation will be definitively accepted and reserved in your name only when your deposit is received. You can pay by credit card, bank transfer (swift is recommended), postal money order, Travellers Checks or cash if you are in Antananarivo. We will send you a confirmation in writing (via e-mail or letter).

3. BALANCE PAYMENT
The balance of the rental cost must be paid on arrival at the apartment otherwise the reservation will be cancelled and the deposit will be lost.
The person making the reservation is held responsible for payment of the cost of the temporary rental and for compliance to the associated terms; he or she will be responsible for the persons sharing the apartment according to our general conditions.

4. PAYMENT METHOD
Only the following payment methods are accepted:

5. PRICE

The price includes:

• Household linen, dishes and electrical appliances.
• Costs of water, real estate and consumption of electricity
• Personal reception at the apartment on arrival and on departure for formalities and keys.
• Daily cleaning of the apartment

The price does not include:

> Your telephone calls.

6. CANCELLATION BY VILLA LA MADELEINE
If we may be obliged to assign you a different apartment than the one reserved, you will be informed and we will do our best to see that you are given accommodation in a flat of a similar category. We reimburse only if we don’t have a similar category available.

7. CANCELLATION BY YOU
We keep the entire cost of your rental or deposit of reservation in case of cancellation by yourself as follows :

8. ON ARRIVAL
Check in takes place 7 days a week, we must agree on a time of arrival a couple of days before When you arrive, we will sign a rental agreement, an inventory stock-list and an inventory of fixtures, you will pay the balance of the rent, give us the security deposit, you will present an identity paper (identity card or passport or driving licence), will communicate us the name and the telephone number of people to be contacted in an emergency and in return, you will be given the keys.   

9. ON DEPARTURE
The rental ends before midday, from 7am to noon for the departure formalities (condition of the premises, inventory, security deposit and return of the keys). The departure is carried out after you have completely vacated the premises.

10. PETS
For reasons of hygiene, pets are not permitted in our flats.

11. YOUR RESPONSIBILITIES
We accommodate you in a furnished and fully equipped flat and you are responsible for any deterioration that occurs during the period that you have exclusive possession.
The flat should be turned over to us in the same state.
You are not permitted to put anything on the walls.
Occupy the flat with respect to other occupants of the building.
If these conditions are not respected, we can end your rental without any prior notification.

12. OUR RESPONSIBILITIES
Making a flat available that is in good condition and working order.
We are not responsible for any cancellation or delay in rental due to reasons over which we have no control: political, religious events, terrorism, natural disasters, accidents, war, strikes, governmental measures, industrial actions, etc.
We cannot be responsible for a service outage: electricity, water, gas or cable TV, Internet.

13. TELEPHONE
The telephone line is restrictive, which means you can receive calls but you can only call emergency numbers (Ambulance, Fire Department, Police). To make other phone calls using this phone, you must buy a telephone card that uses a code number and not a chip at the Post Office or at a tobacco shop. By entering the card's code you will be able to access a telephone line for Madagascar and international calls using the credit you have on the card.

14. BEHAVIOUR
The person signing the contract is responsible for his/her group.
If a person occupying the premises creates a disturbance, we will be obliged to end the rental agreement before the time period expires and we will keep the entire cost of your rental.

15. SECURITY AND VALUABLES
We are not liable for any loss or theft of valuable objects that belong to you. You must have a civil liability insurance.